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1.888.763.6518
Monday-Friday 8am-5pm PST

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FAQ's
Shipping

All orders are shipped via UPS Ground service the same or next day your order is placed. We stock thousands of lamps but, if for any reason we cannot ship immediately we will contact you with the availability date of your product. If you would like to check stock before you order please call (888) 763-6518 M-F 8am-5pm Pacific Standard Time.

Defective Product

If you package is damaged in transit please note the damage with UPS and contacts us as soon as possible so we can arrange for replacements and file the claim with UPS. We use 250lb corrugated boxes and protect the light bulbs with Air bags and popcorn so damaged is very rare with us.

Returns

If you happen to order the incorrect product or you needs have changed and you would like to return your purchase please call (888) 763-6518 M-F 8am-5pm Pacific Standard Time. Please be aware that there may be a restocking fee and not all items are returnable. If you have any questions please give us a call before you order, we are here to help with all of your questions.

Payment

We accept Visa, MasterCard & American Express. You can also prepay your order and mail a check to us.

Net 30 Day Terms

Yes we offer terms. If you are a school, city, state, government agency or any other type of institutional account we can often open your account the same day. Please give us a call if you would like to open an account.

Minimum order

We have a low minimum order of $100. If your order is below $100 there is a small service charge to help defer the cost of the packing material.

Credit Card Information

Personal identifying information and credit card numbers you submit while using our online shopping cart is used solely for the purpose of servicing and fulfilling your order. We do not compile and store this information, trade, sell or otherwise disseminate this information to any third party.

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